Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.

All plants related issue must be reported within 24 hours upon package retrieval with picture and/or video showing the issues. FREE plant(s) replacement will be offered to customers, please do place order for Plant Replacement and pay one time packaging and shipping fees to your FREE plant replacement. Do chat with our Customer Service to get more information.

GardenMart4u.com will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 -14 days after the confirmation.

Please return your purchase to the following address:
Attn: GardenMart4u.com
Greenish City GardenMart
Lot 494, Mukim 14,
Jalan Bagan Lallang,
13400, Butterworth,
Penang, Malaysia.


Please contact us at greenishcity@gmail.com or 04-3233877 if you have any questions or doubts.